Mary Doyle

I’m the owner and founder of Rocket Girl Coaching and a proud wheelchair user. My life and work are dedicated to personal and organisational development to provide practical help to improve inclusion and understanding in society. I do this through consultancy, disability equity training and coaching.

I’m a massive believer in humanity, curiosity, kindness and fun, a former GB wheelchair basketball player, and student pilot. I love all travel, fairness, geekery and I’m a lifelong learner. A proud working-class London Irish woman.

I am also an accessible aviation consultant, with a 20-year software engineering management background, which took me worldwide. I also learned to fly, advocating for inclusion across the aviation industry.

I work in practical and repeatable ways to improve the experiences of passengers across all modes of transport, with a specialism in aviation, rail and personal mobility. I am chair/co-chair and member of several access advisory groups in aviation, rail and public standards.

My lifetime of lived experience combined with 15 years of leadership in blue chip companies and eight years as an independent inclusion and consultant has given me a strong understanding of the barriers faced by Disabled People. As a solo worldwide traveller for 30+ years, I have experienced many situations first-hand. I also work hard on improving my pan-disability knowledge which led me to build a business dedicated to reducing and preventing these human-made barriers. My inclusion is intersectional and I focus on inclusive leadership with a specialism in disability.

I have co-created passenger service courses actively being distributed by IATA. I work with UK rail operators and their design engineers to design out the environmental barriers and support their customer service staff (and beyond) to deliver the best customer experience. I work directly with premium global airlines, UK airports and aircraft manufacturers to improve cabins, onboard toilets, lounges, and airport and online experiences.